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Renaissance Costumes / Renaissance Costumes-3
Hand Wash or Dry Clean
Hand wash or dry clean? Choosing the right method for cleaning your clothing can be confusing. Here’s a quick guide to help you decide.
Hand Wash: - Gentle on delicate fabrics - Ideal for small, fragile items - Reduces wear and tear - Can save you money on cleaning costs
Dry Clean: - Best for heavily soiled or stained items - Protects fabrics that are prone to shrinking or felting - Ensures your clothes look their best after several washes - Suitable for materials like leather and silk
For many items, hand wash is a better option as it's less harsh and can prevent damage. However, if you have stubborn stains or need a deeper clean, dry cleaning might be more suitable.
Always check the care label on your clothing before deciding how to clean it. This label will give you specific instructions and tell you whether hand wash or dry clean is recommended.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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